🔒 Your Personal Data, Protected
Garuda55 takes the privacy of every member seriously. This page transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape how Garuda55 approaches the protection of Malaysian members' personal data
All data transmitted between your device and Garuda55's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions, including Maybank and CIMB. No third party can intercept or read your information in transit.
Garuda55 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All collection, processing and storage of members' personal data is carried out in accordance with the legal requirements set by the Malaysian government, ensuring your rights as a user are protected at all times.
Garuda55 has never and will never sell, rent or trade your personal data to any third party for marketing purposes. Your data belongs to you — we only use it for purposes you have consented to and that are clearly stated in this Privacy Policy.
You have the right to access, correct, delete or withdraw consent for the use of your personal data at any time. Garuda55 provides straightforward channels for you to manage your privacy preferences without having to go through a complicated or time-consuming process.
Garuda55 only collects data that is strictly necessary to provide our services. We do not gather excessive or irrelevant information. This data minimisation principle ensures that your personal information is exposed as little as possible while still allowing us to deliver the best possible service.
In the event of any security incident involving your personal data, Garuda55 is committed to notifying you within the timeframe required by law. We have a comprehensive incident response procedure in place to minimize the impact of any such event and safeguard your interests.
Garuda55 collects various types of information from its members to enable the platform to operate safely and efficiently. All data collection is carried out transparently and in accordance with responsible data protection principles. The following are the categories of information collected by Garuda55:
Information is collected through several channels — including registration forms, KYC verification, financial transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost or ShopeePay, and your interactions while using the platform. Technical information is collected automatically when you visit or use the Garuda55 platform.
Garuda55 does not collect sensitive data categories such as biometric information, health records, or political views. Should there be any need to collect additional information beyond the categories above, you will be informed and asked for your consent separately.
Garuda55 uses collected personal data solely for legitimate and necessary purposes in the operation of the platform. Every use of data has a clear legal basis — whether grounded in contractual necessity, legal obligation, or legitimate interests that do not override your rights as a user.
Marketing Note: Garuda55 only sends promotional communications to members who have opted in during registration. You may withdraw this consent at any time through your account settings or by contacting our support team.
Garuda55 does not sell, rent or disclose your personal data to third parties except in limited circumstances for legitimate purposes as outlined below. Every third party that receives your data is required to uphold data protection standards equivalent to those of Garuda55.
In all of the above circumstances, Garuda55 will ensure that data sharing is carried out securely, limited to only the necessary information, and subject to binding confidentiality agreements. Garuda55 will not disclose your data to any party unrelated to the stated purpose.
Garuda55 continually invests in security infrastructure to ensure your personal data and financial information are protected to the highest standard. Our security measures encompass comprehensive technical, organisational, and physical layers.
Key technical security measures implemented by Garuda55:
While Garuda55 takes all reasonable precautions, no system is ever completely impenetrable. You also play an important role — keep your password confidential, never share your login credentials, and report any suspicious activity to us immediately.
Garuda55 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain secure login sessions, and understand how users interact with our platform. The types of cookies we use are as follows:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Garuda55 platform and cause certain features to not work properly. Garuda55 recommends keeping essential and security cookies enabled for the best and safest experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding the personal data held by Garuda55. We are committed to respecting and facilitating the exercise of these rights. Your key rights are as follows:
You have the right to obtain a copy of your personal data held by Garuda55, along with information on how it is being used.
You have the right to correct any inaccurate or incomplete personal data in your Garuda55 account at any time.
You may request the deletion of your personal data under certain circumstances, subject to any applicable legal record-keeping obligations.
You have the right to object to the processing of your personal data for specific purposes, particularly for direct marketing.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.
You may withdraw consent previously given for specific data processing activities at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of the above rights, contact the Garuda55 support team by email at support@garuda55.my or via the platform's live chat. Garuda55 will respond to your request within 30 business days. In complex cases, this period may be extended with notice provided to you.
Garuda55 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory requirements. Retention periods vary depending on the type of data:
Once your personal data is no longer needed and there is no legal basis for retaining it, Garuda55 will securely delete it using industry-standard deletion procedures. Deleted data cannot be recovered.
Upon receiving an account deletion request, Garuda55 will delete or anonymise your personal data that is no longer required for legal purposes within a reasonable timeframe. Data that must be retained under Malaysian law will be kept for the prescribed minimum period before being permanently deleted.
Garuda55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements. Any material changes will be communicated to you via an in-account notification or registered email at least 14 days before the changes take effect.
Updated versions of this Privacy Policy will be published on this page with a clear revision date at the top. Garuda55 encourages you to check this page periodically. Your continued use of the Garuda55 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Garuda55 handles your personal data, you may reach us through:
This Privacy Policy is an official document outlining Garuda55's data protection practices. It should be read alongside our Terms & Conditions and other relevant policy documents. Effective date: 1 January 2026.
For any privacy-related enquiries or to exercise your rights, please contact us:
Answers to the most frequently asked questions about privacy and data protection at Garuda55
Garuda55 brings together the excitement of Live Casino, football, badminton, poker, and over 500 other games — all backed by robust privacy protection. Deposit easily via Touch 'n Go or DuitNow, enjoy 24-hour Malay-language support, and rest assured your data is fully protected under Malaysia's PDPA. Over 50,000 Malaysian players already trust us — now it's your turn.
Responsible Gaming
Garuda55 is committed to the well-being of all members. Online entertainment should be enjoyable, not a burden. If you feel that gaming is affecting your daily life, please visit our Responsible Gaming us for guidance and available support resources. This platform is intended for users aged 18 and above only.